Your imo verification code is a short numeric code that imo texts to the number you enter on the registration screen when you first open the app. Type it in and the number becomes your account. If the code does not arrive, check the country code, your signal and your SMS filters. imo will never ask you to send that code to anyone.
How imo verifies your number
- Open imo for the first time The registration screen asks for your country and phone number.
- Receive the code by SMS A text with your imo verification code arrives on that number.
- Enter it and set up your profile The number is now your imo account. You will rarely be asked for it again on the same phone.
imo at a glance
- Virtual numbers
- Usually accepted
- Code sent by
- SMS
- Asks for the number again later
- No
- One number per account
- Yes
imo code not arriving: what to check
| What to do | |
|---|---|
| Wrong country selected | Pick the country of the SIM, not the one you are in |
| Extra 0 after the country code | Use international format: + and the country code, then the number without its leading 0 |
| Weak signal or roaming off | Move to better reception, or switch roaming on for a SIM from home |
| Texts from unknown senders filtered | Look in the spam or filtered folder of your messages app |
| Number already used for imo | Each number is one imo account; sign in instead of registering again |
Signing up with a number from another country
The registration screen lets you pick any country, and our fact sheet lists imo among the services that usually accept virtual numbers. That suits people who keep in touch with family abroad.
- Choose the number's country, not your location, on the registration screen.
- Think about the long term: imo recommends deleting the account if you lose the SIM, so use a number you will keep for an account you care about.
- For a one-off sign-up without your own number, a temporary number receives the code; the app shows the success rate per country before you pay.
Keeping your imo number private
- Default
- Your account number is hidden from everyone but you.
- Settings
- Profile → Security & Privacy controls most privacy options.
- Lost your SIM?
- imo suggests deleting the account under Settings → Account & Security. After 14 days, deletion cannot be undone.
Common questions
What is an imo verification code?
A short numeric code imo sends by SMS when you register. It proves the number belongs to you.
Why am I getting imo verification codes I didn't request?
Someone entered your number in imo. Do not share the code; nothing happens unless it is typed in.
Can I use one number for two imo accounts?
No. Each phone number is one imo account.
My imo login is blocked. Is that a code problem?
Usually not. imo's FAQ ties blocked logins to its community guidelines, and lets you appeal by e-mail with the blocked number in international format.
How do I recognise the real imo team?
Official imo accounts, such as imo team or imo support team, carry an official badge on their profile and contact you inside imo. They still never ask for your code.